GENIE CLUB MEMBERSHIP AGREEMENT TERMS OF USE
This is
an important document which you must consider carefully when choosing
whether to use any of the Genie Services. Genie Services are provided
exclusively to Members of the Genie Club, primarily as
Member-to-Member Services. If you do not agree to be bound by the
terms and conditions of this Agreement; we ask that you do not use or
access any of our Services. By subscribing to and/or using any of the
Genie Services, you are deemed to have agreed to and be bound by the
terms and conditions of this Agreement:
This
Genie Club Membership Agreement – Terms of Use ("Agreement"
or “Terms of Use”) is a contract between You, on the one hand,
and AllCom, a Nevada corporation, on the other hand (hereinafter
“Allcom” or “Genie”) and applies to Your Membership in the
Genie Club and use of any and all of the Genie Services, as defined
herein. You must read, agree with and accept all of the terms and
conditions contained in this Agreement to be granted a Membership.
This
Agreement sets forth the basis for the relationship established when
a new Member is accepted to the Genie Club.
This
Agreement is effective as of February 15, 2014. The most current
version of our “Terms of Use” can always be found at
https://geniecashbox.com/gc/MembershipAgreement.pdf. This Agreement
may be amended at any time by posting a revised version on our
website (i.e. www.allcom.com ). The revised version will be effective
at the time we post it. If the revised version includes a Substantial
Change (defined below), we will provide you with 30 Days' prior
notice of any Substantial Change by posting advance notice on our
website.
Introduction to Genie
You
recognize that Genie is a Technology Company, providing data
processing, telecommunications, internet, financial management, and
payment services, provided on the Genie Platform and by the Genie
Merchant Network, the Genie Gateway websites and through related
products and services. As a Member of the Genie Club, You are
entitled to the entire privileges attendant thereto, including
without limitation, the use of Genie Services (including the Virtual
Assistant and the Universal Office), the Genie Platform, the Genie
Gateway and the Genie Merchant Network.
The Genie Club
The
Genie Club is a virtual community and electronic exchange for buying,
selling or trading goods and services anywhere: online, by phone or
in a brick and mortar environment.
Whether
you run a traditional business, or just want to occasionally trade,
buy or sell your goods or services, you can enjoy giving and getting
the discounts and the loyalty bonuses offered by business owners and
professionals to members of The Genie Club.
The Genie Gateway
The
Genie Gateway is a proprietary collection of several inventions
combining a variety of distributed clients, a centralized cloud and
Softswitch which together integrate three powerful technologies:
Telecommunications, Internet and Electronic Financial Services into
one seamless global service.
Genie
Gateway is an interactive communications hub featuring a suite of
solutions which fully integrate:
- a website (with search engine optimizations)
- computers
- telephones (landline or cellular; traditional or “smart”)
- text messaging
- GenieVOX Voice SMS
- audio services
- video services
- email
- fax services / virtual fax machines
- television networks
- document delivery
- a virtual office / unified communications
- the Virtual Merchant
- Opt-In web and smart phone applications
This
elegant solution delivers all of these services from a single source
on a single platform in a single cloud. The unique approach with
these services is that information moves from process to process on
the same platform, rather than from system to system – or even from
provider to provider. This approach delivers faster, more tightly
integrated services with security, privacy, and safety, at a lower
cost than any multi-platform competitors.
The Genie Cashbox
Genie
CashBox is an interactive multipoint hub, combining a suite of
digital solutions, fully integrating the features of:
- Telephone
- Voice mail
- Calling Card
- Fax
- Email (GenieMail)
- SMS (Genie TXT)
- Voice Messaging (VOX)
- eWallet to send and receive real-time peer to peer payments (CashBox)
- Virtual checking account (GenieChecking),
- Both a closed loop and an open loop debit card (Genie CashBox Debit Card)
Genie Services – Categories
Our goal
is to provide services that allow You to organize, and manage Your
business and/or personal daily functions. Genie allows You to send
and receive telephone calls, voice messages, text messages, faxes,
documents and messages via telephone, land line or cell, text, and
email to and from friends, relatives and business associates. Genie
also provides You Your own website and email address to conduct
business, and/or simplify Your personal life.
Telephone and Office Services
Your
Personal “Genie”: Genie is Your Virtual Assistant and the unique
personality of the Universal Office You receive as a Genie Club
Member. Genie is there, 24 hours a day, every day of the year, to
handle all your communication needs. Genie is unlike automated,
mechanical voice systems.
Multiple
Lines: If You cannot take a call because you are already on an
important call, with the Universal Office, Genie will answer the
calls you cannot.
Integrated
Voice Mail:I You can access your Universal Office voice-mail box
from anywhere. Simply dial your number from any touch-tone phone, and
then enter your password. Your messages are instantly available. Or
if you prefer, you can check messages over the Internet.
Call
Follow Me: Whether you are at home, the office, out on the town,
or traveling across the country, your calls can follow you wherever
you go. The people who need to reach you will not need to keep a list
of numbers to try – they just call your Genie Number, and Genie
will find you – because You have told her where to call. Genie will
also screen your calls, so that You know who is on the line BEFORE
You tell Genie whether you will take the call.
Message
Notification: Any time Genie takes a message for you, she can let
you know right away – or tell you later. The choice is up to You
with the Message Notification feature. Whenever and wherever you
choose, Genie can call you (or text you) to let you know that You
have messages waiting. When You collect your messages, either over
the phone or over the web, You will know who called and when. Genie
can even ask for their call-back number.
Fax
Line: Would you like to be able to receive faxes without
installing a separate line? With the Universal Office, your fax
number is the same as your telephone number. No more separate
numbers. Faxes are immediately recognized and handled separately from
voice calls. The fax can then be stored for later pickup, routed
directly to Email for later viewing or routed to a fax machine at
whatever location you choose. Control your faxes and lower your costs
with the Universal Office.
Coverage:
Genie has one of the largest telephone coverage footprints in North
America, with local service in over 3000 communities, covering over
80% of the U.S. and Canadian population centers. But more than just
“points of presence”, those local service areas are tied into a
single, coherent network structure that gives you multiple entry
points into a single phone system. Whether you need local number is
New York, Los Angeles, Seattle or Tampa – or almost anywhere in
between – those local numbers all tie in to the same Universal
Office system. That gives you nationwide reach at local costs.
Conference
Calling: The Universal Office has some of the most cost effective
and easy-to- use conference features in the world. Set up conference
calls that handle up to ten callers at a time. Or build special
purpose conference rooms as large as you need.
International
Calling: Genie offers some of the lowest rates available for
International calling. But low rates are not enough, so the Universal
Office has a unique “call back” feature that allows You to make
calls from overseas at rates that reflect calls made from the U.S.
Internet and Office Solutions
Genie
provides an interactive multimedia communications hub, featuring a
digital buffet of unified solutions; combining the benefits of having
a website fully accessible from any internet enabled device, with
voice, text, video, document messaging, virtual fax, group
communications, including an online store, a shopping cart with a
virtual point of sale, and a CashBox with a virtual checking account,
plus the most robust Virtual Office, as one unified solution.
Financial Management and Payment Services
Payroll,
Commission and Residual Payments: Financial services that include
payroll, commissions and residual payments in a manner intended to
simplify and save costs on the payment of taxes and actual services.
Collection
and Payment Processing: Genie provides an outsourced method of
collections for the Genie Merchant business enterprises within the
Genie Merchant Network. Reminders to customers that payments are due,
via email, automated phone calls and text messaging. Payment
processing involves accepting and sending payments integral to the
sale of goods or the provision of services of Genie Merchant (i.e.
other than money transmission services), by Genie, providing a portal
to a financial institution that has access to a payment
instrument-generating system.
General Services
- Personal or Virtual Assistant A human-like assistant coordinates all Universal Office functions with computer-like efficiency
- Universal Office Integrated office services Every feature is individually tailored and effortlessly programmed
- Multiple Greetings Each greeting when activated, automatically changes Universal Office functions to different programmed scenarios
- Professional Recordings Personal greetings, as well as organizational messages can be studio recorded to present YOUR image professionally & consistently. Additional charges apply based on each project
- Universal Number One universal telephone number or all purposes Genie will manage all your communication functions 24/7/365 through this number
- Local & Toll Free Number Each Universal Office includes a toll-free as well as a local Genie Number in the base Monthly Fee
- Call Screening Genie finds you and informs you who is waiting on hold… you can accept / send to voice mail / or forward the call to any number you want. Avoid contact with people who waste your time…without insulting anyone
- Music On-Hold Plays music when a call is on hold
- Call Transfer/Follow-Me Transfer your caller to any other number or give your callers the option to connect their calls to you, when you are available
- Quick Answer While your caller is waiting on hold, you can send them a quick message without connecting directly with them… just like what a secretary would do for you!
- Call Recording Record any call, conference call or dictation
- Virtual Office Fax Receive, forward & broadcast a fax from anywhere and to anywhere in the world
- Voice Cover Page Send a voice message / description with a fax
- Fax to E-mail Receive faxes on E-mail. Eliminate dedicated Fax line
- E-mail Integrated Voice Messages You can listen to your messages by phone OR Messages can be sent to E-mail
- Teleconferencing Team meetings, negotiations, coaching, consultations, etc.
- Conference Rooms Anytime and anywhere, You can have “silent/hidden” participants and private and public telephone conferences
- Phonebooks up to 99 phonebooks, with unlimited contacts per phonebook
- Broadcast Messaging Genie will send a message to unlimited number of system clients. Universal Offices Each message is individually personalized and interactive
- AudioGrams An interactive and personalized message that can be sent to any phone off-platform, and will capture caller-ID and the response of the recipient. Appointment Scheduling & Confirmation Can be scheduled for deliver up to one year in advance, with repeated calling until party reached
- Web based E-mail Every Universal Office has a Web based email address
- Interactive Responses For internal messages to other EasyTel Universal Office’s and audiograms to “outside” phone numbers, Genie captures recipient responses
- Message Notification Genie will find you when you have a message or fax waiting. Genie will capture call-ID for immediate call back
- Auto-Forwarding Genie will automatically forward messages to a backup person or number if messages are not answered in time
- Pager Notification Genie alerts your pager when calls, messages and faxes are received at your Universal Office
- TelePaging Paging with voicemail, but without a pager. Client has interactive option to immediately connect directly to caller. Caller-ID captured
- Call Back Genie will call you, any time anywhere you want
- Collapsing Menus Features you are not using remain hidden. System is fast, responsive & efficient
- Genealogy The Genie system automatically charts the genealogy of an organization as they “log-on”. Every generation is automatically tracked and internally networked
- Automated Phonebook Genie automatically creates an organizational phonebook that is internally networked and always accurate. Leadership effortlessly stays connected with every new and veteran member throughout the organization
- Duplication Library Every member of an organization has immediate access to the organization’s library of announcements, commercials, fax-on-demand documents etc. Thus, everybody is current, professional and duplicating
- Announcement Box Virtually unlimited menu announcements. Commercials/Education/ Schedules, etc. Followed by interactive responses
- Call Distribution Box Sequential distribution of all incoming calls to a selected list of recipients. Perfect for cooperative advertisement & marketing
- Distribution by Map Call distribution to recipients according to the location of call origin
- Broadcast Box Outbound Tele-Marketing. Genie will deliver messages to live recipient will leave a Fax or recorded message to an unlimited number of contacts. Followed by interactive prompts and direct connect back to you. Caller-ID captured
- Virtual POS Electronic Credit Card Processing & Deposit. “Virtual” point of sale terminal
- Automated Sign-Up An account can be activated 24 hours a day, by phone. The new account and phone number are instantly established in a paperless transaction
- Duplication Templates Once an organization has determined what constellation of features it wants, every UO thereafter is identical. Templates can be changed any time affecting the entire group
- Activity Detail On-demand, by fax or email - instantaneous updated & detailed records of all activity in Your Universal Office. Including, time, duration, caller ID, Tel. #, inbound & outbound
- Automatic Re-charge Genie automatically notifies each Member of the status of their account, including the re-charging of monthly fees
- Long Distance Access Use your Universal Office to call anywhere in the world at competitive rates. Or have Genie at your Universal Office call YOU anywhere in the world at the same rates
Genie Merchant Network
Under
this Agreement the Genie Member appoints Genie as its Authorized
Agent for the provision of Genie Services, including the collection
and processing of Payments and data to the Member, as a Genie
Merchant, within the Genie Merchant Network. See Section 1.6, below.
As a
Genie Merchant, the Genie Member,
Uses
Genie as a means of:
- Outsourcing payment processing for the Genie Merchant’s business enterprise(s) within the Genie Merchant Network.
- Accepting and transmitting funds integral to the sale of goods or the provision of services of Genie Merchant (i.e. other than money transmission services), by Genie.
- Understands that Genie will collect payments in a manner that there be no risk of loss to the buyer (i.e. Genie Member customer) if Genie fails to remit the payments collected to the Genie Merchant (i.e. whether or not the Genie Merchant receives the collected payments, the Genie Merchant will at all times treat the buyer as if, in effect, the Genie Merchant had received the payment(s).
- The collected payments will be delivered to the Genie Merchant, less all applicable fees and charges, consistent with this Agreement.
Member Obligations within the Merchant Network
The
Genie Member, as a Genie Merchant, hereby agrees to fulfill the
following obligations:
- Provide the necessary information required to render the Genie Payment Services, including all information that Genie may deem necessary to perform its obligations hereunder.
- Be liable for the accuracy and veracity of all the Genie Merchant information provided.
- Assist Genie in the event that the account information is confusing and correct the information provided, if necessary.
- Pay any and all amounts (e.g. fees and charges) owed to Genie.
- Genie Obligations within the Merchant Network
- Genie shall provide the following services through the use of its website:
- Authentication – Genie Members will be able to authenticate themselves securely without leaving the Genie website
- Shipping and Billing Address – The Genie website will provide address information to the Genie Merchant to fill the shipping address forms, without providing any financial information.
- Administrative Tasks – Genie Merchant’s will be able to perform standard administrative tasks such as refunds for their Genie transactions using their Genie ecommerce platforms tools.
- Reporting and Administrative Tasks – Genie Merchants will be able to view all their Genie Platform transactions via their ecommerce platforms tools.
Service Features
Genie
will provide the Genie Merchant all necessary information that may be
required, as well as the necessary assistance to promptly solve any
problems or inquires that Genie Merchant may have, for processing
their payments.
Genie
will cause the payments received and available, minus any and all
transaction fees and charges, to be credited to Genie Member’s
account; Genie is authorized to receive funds on behalf of, and to
process such funds to, the Genie Merchant, through use of a pooled
account with a ledger account in the name of the Genie Merchant;
Compliance
Genie
will conduct the Genie Services in compliance with all applicable
U.S. federal, state and local laws.
Liability
Genie
will be absolutely liable to account for all funds coming into its
possession, and, if applicable, Genie will hold all such funds in
trust for the Genie Member and/or Genie Merchant, as the Member’s
or Merchant’s Authorized Agent. Genie assumes all risk of loss with
respect to funds coming into its possession, including but not
limited to loss through theft, forgery or fraud.
At one
point or another, Genie operates as one or more of the following, all
of which are exceptions to operating as a money transfer company:
A
service that accepts assigned tasks for management of funds and
provides Genie Services that are integral to the operation a business
or an organized life, such as the sale of goods or services by the
Genie Member who is accepting payments;
A
payment processor and/or Paymaster that facilitates the purchase or
payment of a bill for goods and/or services through a clearance and
settlement system by agreement with, by and between Genie Club
Members;
A
service that provides a clearance and settlement system, and at times
acts as an intermediary between regulated institutions; at no time
providing any other types of financial services that could be deemed
money transmission services or prepaid access services; i.e. a mere
instrumentality that the financial institution uses to process
transfers;
A
service on behalf of a Genie Club Member that has only custodial
interest in any of the Genie Member’s funds, for the purposes of
completing requested Payment transaction.
With
regard to generating a payment instrument (e.g. Genie Check), the
Genie Member is the maker or drawer of the instrument, and as such,
the Genie Member is liable for the Payment. With regard to prepaid
access or stored value, Genie Credits are only redeemable by the
Genie Merchant (i.e. the issuer) for goods or services provided by
the Genie Merchant or its affiliate, except to the extent required by
applicable law to be redeemable in cash for its cash value; As such,
it is not “stored value” or “prepaid access”.
The
Genie Merchant Network engages in payment processing in which Genie
simply provides Genie Merchants with a portal to a financial
institution that has access to payment instrument-generating system,
and acts on behalf of the Genie Merchant receiving Payments, as well
as the Genie Member making Payments.
Genie is
not a money services business (MSB), or a credit or debt collection
agency. Rather, Genie operates through a contractual relationship, as
Your agent, to provide payments from You to other Genie Members,
depending on the circumstances. In providing payments to You, Genie
is authorized by you to receive funds on Your behalf of (and to
deliver such funds to) another Member (i.e. as a payee). Genie
provides a receipt when the Payment is collected on Your behalf, and
that Payment is deemed Payment to the payee when made.
Appointment as Agent; Dual Agency; Limitations
As a
Genie Member, you may wish to use a Genie Service that may require
Genie’s involvement. In such a case, whether it involves delivering
a message or document, or conducting a transaction, or buying a
product or service offered by another Genie Member using the Genie
Merchant Network, You agree to enlist the agency of Genie. You hereby
designate and appoint Genie as Your agent and authorized
representative for limited purpose of providing any Genie Service,
including without limitation, making and collecting Payments to or
from Genie Members that access and participate in the Genie Merchant
Network. Genie hereby accepts such designation and appointment. The
Parties, and each of them, ratifies and confirms such designation and
appointment.
You
acknowledge and recognize that Genie is not only Your agent, but also
the agent of the Member You are buying from, or selling to. Based
upon Your direction and Your requests to use our Genie Services that
require us to perform tasks on Your behalf, Genie will at all times
hold Your funds separate from its corporate funds, will not use Your
funds for its operating expenses or any other corporate purposes, and
will not voluntarily make funds available to its creditors in the
event of bankruptcy or for any other purpose, unless directed by a
court of competent jurisdiction to do so. You acknowledge that (i)
Genie is not a bank and the Services provided are not banking
services, and (ii) Genie is not acting as a trustee, fiduciary or
escrow with respect to your funds, but is acting only as an agent,
representative and custodian, at times providing financial management
services, on Your behalf, and at Your direction.
By
initiating and sending payments through the Genie Service or adding
funds to your CashBox balance, you appoint Genie as your agent to
obtain the funds on your behalf and to make payment(s) (at your
direction) to the recipient that you designate or to a Pooled
Account, subject to the terms and restrictions of this Agreement.
When you send a payment, that payment is deemed accepted by the
recipient instantly, and you will not be able to withdraw those funds
or send the funds to any other recipient unless the initial
transaction is cancelled and reversed.
By
receiving payments through Genie Services, you appoint Genie as your
agent to cause the funds to be deposited on your behalf in the Pooled
Accounts until you further instruct Genie. Any such payments are
deemed received by you immediately. You may provide instructions to
withdraw the funds or make payment(s) to a third party, from any
internet enabled device or phone, subject to the terms and
restrictions of this Agreement.
If you
receive a notice that a payment has been sent to You through Genie
but You have not subscribed for the Genie Service, Genie will not be
deemed Your agent and You will have no claim to those specific funds
unless and until You register for the Genie Service and indicate Your
acceptance of the payment. CashBox Lite accounts are available to
individuals over the age of 18, without a setup fee or monthly fees.
GenieChecking and CashBox Premium accounts, with additional premium
services, are available to individuals over the age of 18, for a
setup fee of ten dollars and a monthly fee of four dollars and
ninety-five cents and seven dollars and ninety-five cents
respectively.
Your Privacy
Protecting
Your privacy is very important to Genie. Please review the Genie
Privacy Policy
(http://www.genieinformation.com/p/legal.html)
in order to better understand Genie’s commitment to maintaining
Your privacy, as well as Genie’s use and disclosure of Your
information.
Privacy of Others; Marketing
If You
receive Information about another Genie Member through the Genie
Services, You must keep the Information confidential and only use it
in connection with the Genie Services. You agree, and may not
disclose or distribute a Genie Member's Information to a third party
or use the Information for marketing purposes unless You receive the
Genie Member's express written consent to do so.
You may
not send unsolicited email to a Genie Member or use the Genie
Services to collect Payments for sending, or assisting in sending,
unsolicited email to third parties.
Password
Security; Keeping Email and Address Current
You are
responsible for maintaining adequate security and control of any and
all IDs, passwords, personal identification numbers (PINs), or any
other codes that you use to access the Genie Services. If you use a
GenieCard, you should also carefully safeguard this card. You are
responsible for keeping your mailing address and email address up to
date in your Account Profile.
Account
Statement; Receipts
You have
the right to receive an Account statement. You may view your Account
statement by logging into your Account and Genie will also send you a
monthly statement via email to the address we have on file for you.
Similarly, you have the right to receive a receipt for any
transaction (e.g. a purchase of a product or service). You agree that
a posting on your Account statement may be deemed a receipt of any
transaction, and acknowledge that it may be accessed by logging into
your Account; again, Genie will also send you a monthly statement
(which will reflect any transactions) via email to the address we
have on file for you. We recommend that you print a copy for your
files and save a soft copy on your computer for long term record
keeping. For your convenience Genie provides a FREE backup service
for 24 months. All records aged beyond 24 months will automatically
be deleted from our database.
Calls
to You; Mobile Telephone Numbers
By
providing Genie a telephone number (including a mobile telephone
number), You consent to receiving autodialed and prerecorded message
calls from Genie at that number. If We determine that a telephone
number You have provided to us is a mobile telephone number, We may
categorize it as such in Our systems and in Your Account Profile and
You consent to receive text messages from Genie about Your use of the
Genie Services at that number.
ACCOUNTS
Eligibility
To be
eligible to use the Genie Services, You must be at least 18 years
old, a resident of the United States or one of the countries listed
on the Genie Activation Form, and agree to abide by the terms and
conditions set forth in this Agreement, including the requirement to
provide accurate information and allow Genie to verify Your identity
(See Section 2.4, below). You must also agree to the letter and
spirit of Genie’s anti-money laundering and fraud compliance
policies, and consent to and abide by any requirements and
obligations there under.
Genie
CashBox Requirements; Interest Earnings Notice
You are
required to carry a balance in your CashBox in order to use any Genie
Service. Genie will pool Your funds together with funds from other
Genie Members, and will place those funds in accounts at one or more
bank(s) ("Pooled Accounts"). Those funds may, or may not,
be eligible for FDIC pass-through insurance. Any balances that You
hold in currencies other than U.S. Dollars will also be pooled and
placed in bank accounts on Your behalf, but will not be eligible for
FDIC insurance.
To the
extent allowed by law, You agree that You will not receive interest
or other earnings on the funds that Genie handles as Your agent. If
and to the extent allowed, Genie may earn interest on those funds, or
may receive a reduction in fees or expenses charged for banking
services by the banks that hold Your funds.
Genie CashBox and Genie Gateway Accounts; Types of Transactions
Genie
offers four different types of Accounts: Genie CashBox Lite,
GenieChecking, Genie CashBox Premium, and Genie Gateway Accounts.
Again, by opening a Genie CashBox Lite, a GenieChecking, Genie
CashBox Premium, or a Genie Gateway You accept the terms in this
Agreement.
You may
send money from, and receive money into, Your CashBox. You may also
add to Your Balance using other available “Payment Methods”, as
described in in this Agreement, and withdraw money from Your Balance,
as described in more detail in the section “Withdrawing Money”.
Identity Authentication
You
authorize Genie, directly or through third parties, to make any
inquiries Genie considers necessary to validate Your identity. This
may include asking You for further information, requiring You to
provide a government-issued photo identification, Your date of birth,
a Social Security Number or Taxpayer Identification Number, and other
information that will allow Genie to reasonably identify You. Genie
may also require You to take steps to confirm ownership of Your email
address, ordering a credit report, or verifying Your information
against third party databases, or through other sources. If You use
certain Genie Services in the USA, U.S. federal law requires that
Genie verify some of Your information, Your source of funds and/or
identity. Genie reserves the right to close, suspend, or limit access
to Your Account and/or the Genie Services in the event Genie is
unable to obtain or verify this information.
Credit Report Authorization
You
authorize Genie to obtain Your personal and/or business credit
report: (a) when You upgrade Your Personal Account to a Business
Account, (b) when You request certain new products, or (c) at any
time Genie reasonably believes there may be an increased level of
risk associated with Your Account. If You open a Business Account,
You authorize Genie, in accordance with the Fair Credit Reporting Act
to obtain Your personal and/or business credit report from a credit
bureau service.
Third Party Permissions
If You
grant express permission to a third party, other than Genie, to take
specific actions on Your behalf, or access particular information
about Your Account, either through Your use of the third party's
product or service or through Your Account Profile, You acknowledge
that Genie may provide and disclose the information about Your
Account that is specifically authorized by You to this third party.
You also acknowledge that granting permission to a third party to
take specific actions on Your behalf does not relieve You of any of
your responsibilities under this Agreement. Further, You acknowledge
and agree that You will not hold Genie responsible for, and You will
indemnify Genie from, any liability arising from the actions or
inactions of this third party in connection with the permissions You
grant. You may change or remove these permissions at any time by
providing a written revocation, changing Your settings in your
Account Profile, or the terms of Your permission may have a set time
period.
Notwithstanding
any of the forgoing, You may not transfer or assign any rights or
obligations You have under this Agreement without Genie's prior
written consent. (See Section 13.10) If Genie, in its sole
discretion, determines that the extent to which You have granted
express permission to a third party, to take specific actions on Your
behalf, has developed into an assignment, Genie will notify You of
the same, and provide written consent of Your assignment, or notice
of the denial of such written consent.
PAYMENTS
Default
Payment Methods
When You
make a Payment, if You have not selected a Preferred Payment Method,
Genie will fund your transaction in the following order (referred to
as the “Default Payment Method”):
- CashBox Balance
- From your credit card on file
- Drafting Your checking account on file
Note: If
You do not want to use Your CashBox Balance or credit card on file,
You can select GenieCheck for making a Payment. Please note that for
an In-Store Checkout, Genie will only use your CashBox Balance or
GenieChecks to fund Your transaction.
Preferred
Payment Method
You may
select a Preferred Payment Method each time You make a payment,
except when making a Preapproved Payment. For a Preapproved Payment
You can select a Preferred Payment Method when You provide Your
initial authorization for this Payment.
Payment
Limits; Payment Method Limitations
Genie
may, in its discretion, impose limits on the amount of money You can
send as Payments using a Genie Service, i.e. money You send for
purchases. You can view Your Payment limit, if any, by logging into
Your Account and clicking on the “View Limits” link on the
“Account Overview” page. If You have a Verified Account, Genie
may, in its discretion, increase Your sending limits.
In order
to manage risk, Genie may limit the Payment Methods available for a
transaction. In addition, Payment Methods may be limited if You make
a Genie Payment through certain third party websites or applications.
You are limited to funding Your Genie Payment with Your CashBox
Balance. In all such cases, You may choose to continue with the
transaction with the understanding that You may waive Your rights for
dispute resolution when using Genie Credits or GenieCheck should the
transaction turn out to be in any way unsatisfactory.
Genie
Credits payments are treated as a cash payment and You agree that
such Payment requests constitute Your authorization for Genie to make
the Payment(s) on Your behalf. Once You have provided Your
authorization for the Payment, You will not be able to cancel the
electronic transfer and any disputes between You and the receiving
Member are to be treated as if You made a direct cash Payment to the
receiving Member.
GenieCheck
payments are to be treated as a payment made with a bank draft,
issued by You, without giving up Your rights to stop payments as long
as the subject GenieCheck has not been cashed or deposited. Once a
GenieCheck has been cashed and or deposited any disputes between You
and the receiving Member are to be treated as if You made a direct
cash Payment to the receiving Member.
You
further agree that Genie will not be responsible to manage and or
settle any disputes arising between You and a seller for any
Payments, GenieCredits or GenieChecks You send when paying for any
goods or services You purchase online, by phone or in a retail
environment. You agree that You will not hold Genie liable for any
damages resulting from Payments You make through use of any Genie
Services.
GenieCheck
Payments
For any
transaction where You use GenieCheck as your Payment Method, Genie
will create and deliver via email, to Your recipient, a draft (in PDF
file format); drawn on the balance in Your CashBox account Genie has
on file for You, for the amount You request. In addition, Genie will
also simultaneously email You a duplicate of the draft for Your
personal or bookkeeping purposes.
Refused
and Refunded Transactions
If You
make a Payment and the recipient refuses to accept it as payment for
products or services, You agree that You will not hold Genie liable
for any damages resulting from a recipient's decision not to accept a
Payment made through the use of any Genie Services. Any unclaimed,
refunded or denied Payment will be returned to You in the original
Payment Method. Genie will return any unclaimed payment to You within
thirty (30) days of the date You initiated payment. If You stop (i.e.
cancel) the payment within thirty (30) days after the payment was
initiated, and before the payment is accepted, Genie will return the
payment to you within ten (10) Business Days of the date You stopped
payment.
Preapproved
Payments
Concurrent
with any Preapproved Payment from Your Account, Genie will send You a
confirmation of the transaction by email. The following applies to
any Preapproved Payments You make:
Notice
for Certain Preapproved Payments. When using Genie for Your
Preapproved Payments, Genie can provide You advance notice, via
email, of the amount and date of the transfer at least 10 days before
the transfer is made (assuming the Preapproved Payment was authorized
more than 10 days before first transaction date). This notice is
designed to protect You from having insufficient funds in Your
account to cover Your Preapproved Payment.
Stopping
a Preapproved Payment. You may stop a Preapproved Payment at any time
up to 3 Business Days before the date of the next scheduled Payment.
To stop a Preapproved Payment by notifying Genie with a telephone You
must call to the 24 Hour Preapproved Payment Cancellation Line.
Please keep in mind that Preapproved Payments are sometimes referred
to as "subscriptions" or "recurring payments”. Once
You call Genie to stop a Preapproved Payment, all future Preapproved
Payments under Your agreement with the Member (Merchant) will be
stopped.
Accuracy
of Information
You are
responsible for confirming the accuracy of the information You
provide about each Payment You send, including the Genie Number of
the recipient, a CashCode (if appropriate) and the amount of the
transaction.
RECEIVING PAYMENTS
All
payments and deposits will not be credited to Your CashBox until
Genie receives Your distribution and transfer instructions. Payments
and deposits to Your CashBox can originate from e.g. direct deposits,
ACH, wire transfers, walk-in deposits, mail-in deposits, CashCodes,
and CashBox-to-CashBox transfers.
Risk
of Reversals, Chargebacks and Claims
When You
are sent a Payment, You are immediately liable to Genie for the full
amount of the Payment sent to You plus any Fees if the Payment is
later invalidated for any reason. This means that, in addition to any
other liability, You will be responsible for the amount of the
Payment sent by the sender, plus applicable Fees listed in this
Agreement if you lose a Claim or a Chargeback, or if there is a
Reversal of the Payment. You agree to allow Genie to recover any
amounts due to Genie by debiting your CashBox Balance or drafting
Your checking account or credit card on file. If there are
insufficient funds in Your Balance to cover Your liability, You agree
to reimburse Genie by increasing Your CashBox balance, or through
other means.
RISKS OF USING THE GENIE SERVICES
PAYMENTS
CREDITED TO YOUR CASHBOX ACCOUNT MAY BE REVERSED AT A LATER TIME, FOR
EXAMPLE, IF A PAYMENT IS SUBJECT TO A CHARGEBACK, REVERSAL, AND/OR
CLAIM OR IS OTHERWISE INVALIDATED. THIS MEANS THAT SOME PAYMENTS
RECEIVED BY SOME SELLERS MAY HAVE THEIR PAYMENT RETURNED TO THE
SENDER OR OTHERWISE DEBITED FROM THEIR CASHBOX AFTER THEY HAVE BEEN
PAID AND/OR DELIVERED ANY GOODS OR SERVICES SOLD.
IF YOU
ARE A SELLER, YOU CAN HELP PROTECT YOURSELF FROM THE RISK OF A
PAYMENT BEING REVERSED FROM YOUR CASHBOX BY ASKING THAT THE BUYER USE
GENIE CREDITS WITH A VALID CASHCODE TO COMPLETE THEIR PURCHASE. GENIE
CREDIT PURCHASES ARE TREATED AS A REAL-TIME “CASH PURCHASE”, WITH
BUYERS WAIVING ALL THEIR CHARGEBACK RIGHTS.
GENIE
MAY CLOSE, SUSPEND, OR LIMIT YOUR ACCESS TO YOUR CASHBOX OR YOUR
GENIE SERVICES, AND/OR LIMIT ACCESS TO YOUR FUNDS FOR UP TO 180 DAYS
IF YOU VIOLATE THIS AGREEMENT, OR ANY OTHER AGREEMENT YOU ENTER INTO
WITH GENIE OR ANY OF ITS AFFILIATES. GENIE MAY ALSO USE PROPRIETARY
FRAUD AND RISK MANAGEMENT WHEN ASSESSING THE RISK ASSOCIATED WITH
YOUR ACCOUNT.
If You
are making a payment, the following applies: There is no risk of loss
to You if You are making a payment if Genie fails to remit the
payment to any payee; whether or not the payee receives the payment,
the payee treats you as if, in effect, the payment was received.
If You
are receiving a payment, the following applies: There is no risk of
loss to the payor making a payment if Genie fails to remit the
payment to You; whether or not You receive the payment, You agree to
treat the payor as if, in effect, the payment was received. You
acknowledge that, (i) Genie is not a an MSB or a bank and the Service
is a payment processing service, and (ii) Genie is not acting as a
trustee, fiduciary or escrow with respect to Your funds, but is
acting only as an intermediary, agent and/or custodian.
Genie
will help You make payments and accept payments, online or by phone.
Payments are processed electronically using Genie Credits or
GenieChecks drafting the Subscribing Buyers GenieCashBox account.
Genie is an independent contractor for all purposes, except that
Genie acts as Your agent with respect to the management and movement
of Your funds (See also Section 1.6). Genie does not have control of,
or liability for, the products or services that are paid for with the
Genie Services. All product or service disputes involving refunds are
subject to the terms and conditions of the seller’s or service
provider’s refund policy.
No
Surcharges
You
agree that You will not impose a surcharge or any other fee for
accepting Genie as a payment method. You may charge a handling fee in
connection with the sale of goods or services, as long as the
handling fee does not operate as a surcharge and is not higher than
the handling fee You charge for non-Genie transactions.
Receiving
Payments from Student Accounts
Genie
may block Your ability to receive payments from Student Accounts if
You sell goods or services that may be illegal for minors to purchase
under any applicable laws or regulations. This includes, but is not
limited to, alcohol, tobacco or adult-oriented materials.
Refund
Policy; Privacy Policy
If You
sell goods, You must have a published refund and return policy and a
published privacy policy on Your website (if you have a website) and,
at your point of sale, including your In-Store Checkout point of sale
(if and as applicable).
Receiving
Preapproved Payments
If You
receive Preapproved Payments, You must comply with the following
requirements:
Authorization.
You must receive Your buyer’s prior Authorization for the amount,
frequency, and duration of the Preapproved Payment. You must provide
Your buyer with notice of the amount and date of each Preapproved
Payment at least ten (10) days before the payment, unless the buyer
has elected to receive notices only for varying amounts, as described
in the following paragraph.
Notice
Requirements for Varying Amounts. If the amount of the Preapproved
Payment varies, You must provide Your buyer with notice of the amount
and date of each Preapproved Payment at least ten (10) days before
the Payment. You may also give the buyer the option to receive notice
only when the amount of a Preapproved Payment falls outside a range
that You and the buyer have agreed upon in advance. If the buyer has
chosen to receive notices only for Preapproved Payments falling
outside the agreed upon range, then You must send Your buyer notice
of the amount and date of those Payments at least ten (10) days
before the Payment.
Required
Stop Payment Procedures for Preapproved Payments. You must provide
buyers with the ability to stop a Preapproved Payment up to three (3)
Business Days before the scheduled date of the Preapproved Payment.
If a buyer has stopped or canceled a Preapproved Payment, you may not
restart future payments without the written Authorization of the
buyer. In addition, if Your buyer signed up for the Preapproved
Payment through an online method, You must provide a simple and
easily accessible online cancellation procedure.
ACCOUNT BALANCES
Balances
When
making payments with GenieCheck You need to maintain a Balance in
your CashBox in order to make Payments. You will not be able to
create a GenieCheck for an amount greater than the balance in Your
Genie CashBox. If You do maintain a Balance, Genie will hold Your
funds separate from its corporate funds, and will not use Your funds
for its operating expenses or for any other corporate purposes. Genie
will not voluntarily make Your funds available to its creditors in
the event of bankruptcy. While Your funds are in Genie’s custodial
care, as an intermediary, Genie will use an acceptable practice to
combine Your funds with the funds of other Genie Members and place
those pooled funds into Pooled Accounts with one or more banks. These
Pooled Accounts will be held in Genie's name for the benefit of its
collective Genie Club Members at one or more banks. Balances in U.S.
Dollars that are held in Pooled Accounts at one of the banks may be
eligible for FDIC pass- through insurance.
Assignment
of Interest to Genie
You
agree that You will not receive interest or other earnings on the
funds that Genie handles as Your agent and are placed in a Pooled
Account. In consideration for Your use of the Genie Services, You
irrevocably transfer and assign to Genie any ownership right that You
may have in any interest that may accrue on funds held in a Pooled
Account. This assignment applies only to interest earned on Your
funds, and nothing in this Agreement grants Genie any ownership right
to the principal of the funds You maintain as a Genie Club Member. In
addition to or instead of earning interest in a Pooled Account, Genie
may negotiate or receive a reduction in fees or expenses charged for
banking services by the banks that hold your funds.
Negative
Balances
If Your
CashBox Account has a negative Balance, Genie may offset the negative
Balance with any funds that You subsequently receive with or through
your use of Genie Services.
Setoff
of Past Due Amounts
If You
have a past due amount owed to Genie or any of its affiliates, which
amount is not the subject of a dispute, Genie may debit Your CashBox
to pay any amounts that are more than thirty (30) days past due.
WITHDRAWING MONEY
How
to Withdraw Money
You may
withdraw funds from Your CashBox Account by requesting a GenieCheck
electronically, requesting a physical check through the mail, or
using Your Genie Debit Card (if applicable; applies to eligible Genie
Members only). Genie will send checks only to a Confirmed Address,
not a Post Office Box. If you would like us to send a check to an
address that does not meet this criteria, You must contact Customer
Service and provide the documentation that Genie will require to
verify Your association with the alternative address.
CLOSING YOUR ACCOUNT
How
to Close Your CashBox Account
You may
close your CashBox at any time by following the instructions in Your
Account Profile. Upon Account closure, Genie will cancel any pending
transactions.
Limitations
on Closing Your Account
You may
not close Your Account to evade an investigation. If You attempt to
close Your Account while Genie is conducting an investigation, Genie
may hold Your funds for up to 180 days to protect Genie, its
affiliates, or a third party against the risk of Reversals,
Chargeback, Claims, fees, fines, penalties and other liability. You
will remain liable for all obligations related to Your Account even
after the Account is closed.
FEES
All fees
are set forth in the Fee Schedule. All fees will be assessed in the
currency of the Payment. Your account and all transactions are made
and displayed in U.S. Dollars unless otherwise specified and may be
subject to exchange rates.
Fees are
based on whether You are making a Purchase Payment, a Personal
Payment or a Business Payment. Some fees are expressed as a
percentage of the payment amount. All Fees are in U.S. Dollars unless
otherwise stated.
For
Purchase Payments, the recipient of the Payment will always pay the
Fees.
For
Personal Payments, the following applies:
The Fee
depends on the Payment Method You use.
The Fee
is paid by either the sender or recipient, not both.
RESTRICTED ACTIVITIES
In
connection with Your use of Genie Services, including Your CashBox,
or in the course of Your interactions with Genie, other Genie
Members, or third parties, You shall not:
Breach
this Agreement, or any other agreement or policy that you have agreed
to with Genie;
Violate
any law, statute, ordinance, or regulation (for example, those
governing financial services, consumer protections, unfair
competition, anti-discrimination or false advertising);
Infringe
Genie's or any third party's copyright, patent, trademark, trade
secret or other intellectual property rights, or rights of publicity
or privacy;
Sell
counterfeit goods;
Act in a
manner that is defamatory, trade libelous, threatening or harassing;
Provide
false, inaccurate or misleading information;
Send or
receive what we reasonably believe to be potentially fraudulent
funds;
Refuse
to cooperate in an investigation or provide confirmation of your
identity or any Information you provide to us;
Attempt
to double dip during the course of a dispute by receiving or
attempting to receive funds from both Genie and the Seller, bank or
credit card issuer for the same transaction;
Control
an Account that is linked to another Account that has engaged in any
of these Restricted Activities;
Conduct
your business or use the Genie Services in a manner that results in
or may result in complaints, Disputes, Claims, Reversals, Chargeback,
fees, fines, penalties and other liability to Genie, other Genie
Members, third parties or you;
Access
the Genie Services from a country that is not included on Genie's
permitted countries list;
Facilitate
any viruses, Trojan horses, worms or other computer programming
routines that may damage, detrimentally interfere with,
surreptitiously intercept or expropriate any system, data or
Information; use an anonymizing proxy; use any robot, spider, other
automatic device, or manual process to monitor or copy our website
without our prior written permission; or use any device, software or
routine to bypass our robot exclusion headers, or interfere or
attempt to interfere with our website or the Genie Services;
Take any
action that may cause us to lose any of the services from our
Internet service providers, payment processors, or other suppliers;
Use the
Genie Services to test credit card behaviors.
Engage
in activities that relate to transactions involving (a) narcotics,
steroids, certain controlled substances or other products that
present a risk to consumer safety, (b) drug paraphernalia, (c) items
that encourage, promote, facilitate or instruct others to engage in
illegal activity, (d) stolen goods including digital and virtual
goods (e) items that promote hate, violence, racial intolerance, or
the financial exploitation of a crime, (f) items that are considered
obscene, (g) items that infringe or violate any copyright, trademark,
right of publicity or privacy or any other proprietary right under
the laws of any jurisdiction, (h) pornography or certain sexually
oriented materials or services, (i) ammunition, firearms, or certain
firearm parts or accessories, or (j) ,certain weapons or knives
regulated under applicable law.
Engage
in activities that relate to transactions that (a) show the personal
information of third parties in violation of applicable law, (b)
support pyramid or ponzi schemes, matrix programs, other "get
rich quick" schemes or certain multi-level marketing programs,
(c) are associated with purchases of annuities or lottery contracts,
transactions to finance or refinance debts funded by a credit card,
or (d) involve currency exchanges.
Engage
in activities that involve illegal gambling and/or any other activity
with an entry fee and a prize, including, but not limited to casino
games, sports betting, horse or greyhound racing, lottery tickets,
other ventures that facilitate illegal gambling.
For any
of the following:
Sending
Unsolicited Bulk Email (“UBE”, “spam”). The sending of any
form of Unsolicited Bulk Email through Genie servers is prohibited.
Likewise, the sending of UBE from another service provider
advertizing a website, email address or utilizing any resource hosted
on Genie’s servers, is prohibited. Genie accounts or services
may not
be used to solicit customers from, or collect replies to, messages
sent from another Internet Service Provider where those messages
violate this Agreement or Genie’s Privacy Policy or that of the
other provider.
Unsolicited
advertising via email and/or “Spamming” is a violation of State
and Federal Law and is otherwise a violation of this agreement. Such
prohibited conduct subjects Customer to immediate cessation of
service as provided herein and the termination of this agreement
without notice. Genie reserves the right to report such illegal
activities to any and all regulatory, administrative and/or
governmental authorities for appropriate prosecution.
Mass
mailings, scripts that send out mass mailings or any other kind of
high- volume mailing activities are not allowed on our servers.
Purchasing lists of email addresses from third parties for mailing to
from any merchant participating on the Genie network, or referencing
Genie, is prohibited.
Unauthorized
attempts to gain access to any account or computer resource not
authorized (e.g., “cracking”).
Obtaining
or attempting to obtain service by any means or device with intent to
defraud or avoid payment.
Unauthorized
access, alteration, destruction, or any attempt thereof, of any
information of any Genie Members or end-users by any means or device.
Knowingly
engage in any activities designed to harass, or that will cause a
denial- of-service (e.g., synchronized number sequence attacks) to
any other user whether on the Genie website or on another provider’s
network.
Any
attempt to interfere with the use of Genie Services or any of its
network or servers by other Genie Members or authorized users.
Any
other misuses of the system resources, such as employing scripts or
programs which consume excessive CPU time or storage space,
permitting use of mail servers, mail forwarding capabilities, POP
accounts, file managers, auto responders or resale/outsource of
access to scripts installed on our servers.
Attempting
without authorization to enter into a secured computer system.
Malicious hacking, cracking or otherwise altering of a website owned
and operated by another person. Genie reserves the right to report
such illegal activities to any and all regulatory, administrative
and/or governmental authorities for appropriate prosecution.
IRC
software, IRC bots or Eggdrop bots are not allowed on our servers.
Neither are shell emulators, virtual servers, file systems or system
binaries.
LIABILITY
Your
Liability
You are
responsible for all Reversals, Chargebacks, Claims, fees, fines,
penalties and other liability incurred by Genie, a Genie Member, or a
third party caused by or arising out of Your breach of this
Agreement, and/or Your use of Genie Services. You agree to reimburse
Genie, a Genie Member, or a third party, consistent with any and all
such liability.
Reimbursement
for Your Liability
In the
event that You are liable for any amounts owed to Genie, Genie may
immediately remove such amounts from Your CashBox balance. If You do
not have a balance that is sufficient to cover Your liability, Your
remaining balance (if any) will be removed, Your CashBox will have a
negative balance up to the amount of Your liability, and You will be
required to immediately add funds to Your CashBox balance to
eliminate the negative balance. If You do not do so, Genie may close
your GenieCashBox and engage in collection efforts to recover such
amounts from You.
Actions
by Genie – Restricted Activities
If
Genie, in its sole discretion, believes that You may have engaged in
any Restricted Activities, Genie may take various actions to protect
Genie, other Genie Members, other third parties, or You from
Reversals, Chargebacks, Claims, fees, fines, penalties and any other
liability. The actions Genie may take include but are not limited to
the following:
We may
close, suspend, or limit your access to your Account or the Genie
Services (such as limiting access to any of your Payment Methods,
and/or your ability to send money, make withdrawals, or remove
financial Information).
We may
refuse to provide Genie Services to you in the future;
We may
hold your funds for up to 180 Days if reasonably needed to protect
against the risk of liability or if you have violated our Acceptable
Use Policy;
Actions
by Genie – Holds
Genie,
in its sole discretion, may place a hold on any or all of the
Payments You receive when Genie believes there may be a high level of
risk associated with You, Your Account, or any or all of Your
transactions. If Genie places a hold on a Payment, the funds will
appear in Your “CashBox Reserve Account” and the payment status
will show as “Completed - Funds not yet available”. If Genie
places a hold on any or all of the Payments You receive Genie will
provide You with notice of Genie’s actions. If You receive a
Dispute, Claim, Chargeback, or Reversal, Genie may continue holding
the payment in Your Account until the matter is resolved pursuant to
this Agreement.
Actions
by Genie – Account Closure, Termination of Service, Limited Account
Access; Confidential Criteria
If Genie
closes Your Account or terminates Your use of the Genie Services for
any reason, Genie will provide You with written notice of Our
actions. If Genie limits access to Your Account, including through a
Reserve or hold, Genie will provide You with notice of Our actions,
and the opportunity to request restoration of access if, in Genie’s
sole discretion, Genie deems it appropriate. Further, You acknowledge
that Genie’s decision to take certain actions, including limiting
access to Your Account by placing holds or imposing Reserves, may be
based on confidential criteria that are essential to Genie’s
management of risk and the security of Genie Club Members’ Accounts
and the Genie system. You agree that Genie is under no obligation to
disclose the details of its risk management or its security
procedures to You.
RESOLUTION PROCEDURES
Notification
Requirements
You
should immediately notify Genie if You believe:
There
has been an Unauthorized Transaction or unauthorized access to your
Account;
There is
an error in your Account statement (you can access your Account
statement by logging into your Account and clicking on the
“Statements” tab ) or your transaction confirmation sent to you
by email;
Your
password or Genie Mobile PIN has been compromised;
Your
Genie Debit Card or Genie Mobile-activated phone has been lost,
stolen or deactivated; or
You need
more information about a transaction listed on the statement or
transaction confirmation.
DISPUTES WITH GENIE
Contact
Genie First
If a
dispute arises between you and Genie, Our goal is to learn about and
address Your concerns and, if Genie is unable to do so to Your
satisfaction, to provide You with a neutral and cost effective means
of resolving the dispute quickly. Disputes between You and Genie
regarding the Genie Club, the Genie Gateway and/or Genie Services may
be reported to Customer Service with an email to Service@AllCom.com
at any time, or by calling (877) 233-7300 during business hours,
Pacific Time.
Arbitration
All
claims (excluding claims for injunctive or other equitable relief)
will be resolved through binding non-appearance-based arbitration.
The initiating party will bring such arbitration through the American
Arbitration Association (AAA) or another established alternative
dispute resolution (ADR) provider mutually agreed upon by the
parties. In any such arbitration: a) the arbitration shall be
conducted by telephone, online and/or be solely based on written
submissions, the specific manner shall be chosen by the party
initiating the arbitration; b) the arbitration shall not involve any
personal appearance by the parties or witnesses unless otherwise
mutually agreed by the parties; and c) any judgment on the award
rendered by the arbitrator may be entered in any court of competent
jurisdiction. In all other respects, the AAA Rules for Commercial
Disputes apply.
Law and Forum
Except
as otherwise agreed in writing by the parties, you agree that any
claim or dispute You may have against Genie must be resolved in Clark
County, Las Vegas, Nevada. You agree to submit to the personal
jurisdiction of the arbitration proceedings and/or courts located
within Las Vegas, Nevada for the purpose of arbitrating and/or
litigating all such claims or disputes. This Agreement shall be
governed in all respects by the laws of the State of Nevada, without
regard to conflict of law provisions.
Improperly filed litigation
All
claims You bring against Genie must be resolved in accordance with
Section 12 of this Agreement. All claims filed or brought contrary to
Section 12 shall be considered improperly filed and a breach of this
Agreement. Should You file a claim contrary to Section 12, Genie may
recover attorneys' fees and costs (including in-house attorneys and
paralegals) up to $2,500.00 USD, provided that Genie has notified You
in writing of the improperly filed claim, and You have failed to
promptly withdraw the claim.
Insolvency Proceedings
If any
proceeding by or against You is commenced under any provision of the
United States Bankruptcy Code, as amended, or under any other
bankruptcy or insolvency law, Genie will be entitled to recover all
reasonable costs or expenses (including reasonable attorneys' fees
and expenses) incurred in connection with the enforcement of this
Agreement.
No Waiver
Our
failure to act with respect to a breach by You or others does not
waive our right to act with respect to subsequent or similar
breaches.
Indemnification
You
agree to defend, indemnify and hold Genie, its parent, the officers,
directors, agents, joint ventures, employees and suppliers of Genie
or its Parent, harmless from any claim or demand (including
attorneys’ fees) made or incurred by any third party due to or
arising out of Your breach of this Agreement and/or Your use of the
Genie Services.
Release of Genie
If You
have a dispute with one or more Genie Members, You release Genie (and
our parent, officers, directors, agents, joint ventures, employees
and suppliers) from any and all Claims, demands and damages (actual
and consequential) of every kind and nature arising out of or in any
way connected with such disputes. In addition, You waive any legal
right to claim that the release does not extend to claims which You
do not know or suspect to exist in Your favor at the time of entering
into this Agreement, including this release, which if not known by
You must have materially affected Your decision to enter into this
Agreement and release with Genie.
GENERAL PROVISIONS
Indemnification;
Limitation of Liability
All
Genie Members, including You, shall indemnify and hold Genie harmless
from and against any claims, losses, damages, liabilities or expense,
including reasonable attorneys’ fees, arising out of claims or
actions concerning mishandling of, errors in, delays or non- delivery
of the products or services that are not attributable to the acts or
omissions of Genie or any of its employees or agents.
NOTWITHSTANDING
ANYTHING IN THIS AGREEMENT TO THE CONTRARY, IN NO EVENT DURING THE
TERM OF THIS AGREEMENT OR FOLLOWING ITS TERMINATION OR EXPIRATION
SHALL EITHER PARTY OR THEIR RESPECTIVE AFFILIATES, DIRECTORS,
OFFICERS, EMPLOYEES, AGENTS OR SUBCONTRACTORS, BE LIABLE TO THE OTHER
PARTY UNDER ANY THEORY OF TORT (INCLUDING, BUT NOT LIMITED TO,
NEGLIGENCE), CONTRACT, STRICT LIABILITY OR OTHER LEGAL THEORY (EXCEPT
TO THE EXTENT THAT DAMAGES ARE CAUSED BY A PARTY‘S GROSS NEGLIGENCE
OR INTENTIONAL WRONGDOING) FOR LOST PROFITS, LOST REVENUES, LOST
BUSINESS OPPORTUNITIES, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL,
INDIRECT OR CONSEQUENTIAL DAMAGES, EACH OF WHICH IS HEREBY EXCLUDED
BY AGREEMENT OF THE PARTIES, REGARDLESS OF WHETHER SUCH DAMAGES WERE
FORESEEABLE OR WHETHER ANY PARTY OR ANY ENTITY HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
Some
states do not allow the exclusion or limitation of incidental or
consequential damages so the above limitation or exclusion may not
apply to You.
OUR
LIABILITY, AND THE LIABILITY OF OUR PARENT, OFFICERS, DIRECTORS,
AGENTS, JOINT VENTURERS, EMPLOYEES AND SUPPLIERS, TO YOU OR ANY THIRD
PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE ACTUAL AMOUNT OF DIRECT
DAMAGES.
No Warranty
THE
GENIE SERVICES ARE PROVIDED "AS IS" AND WITHOUT ANY
REPRESENTATION OF WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY.
GENIE, OUR PARENT, THE OFFICERS, DIRECTORS, AGENTS, JOINT VENTURERS,
EMPLOYEES AND SUPPLIERS OF GENIE OR OUR PARENT SPECIFICALLY DISCLAIM
ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT.
Genie
does not have any control over the products or services that are paid
for with the Genie Services and Genie cannot ensure that a buyer or a
seller You are dealing with will actually complete the transaction or
is authorized to do so. Genie does not guarantee continuous,
uninterrupted or secure access to any one of, or any part of, the
Genie Services, and operation of Our site may be interfered with by
numerous factors outside of Our control. Genie will make reasonable
efforts to ensure that requests for electronic debits and credits
involving bank accounts, credit cards, and check issuances are
processed in a timely manner, but Genie makes no representations or
warranties regarding the amount of time needed to complete processing
because the Genie Services are dependent upon many factors outside of
Genie’s control, such as delays in the banking system or the U.S.
or international mail service. Some states do not allow the
disclaimer of implied warranties, so the foregoing disclaimers may
not apply to You. This paragraph gives You specific legal rights and
You may also have other legal rights that vary from state to state.
Compliance
The
current financial services regulatory regime makes it difficult to
anticipate future or changed interpretations by a federal or state
regulatory agency. Although Genie takes the position that it is not
an MSB and does not engage in money transmission or prepaid access,
future changes in legislation, regulations, or their interpretation,
may conflict with Genie’s position. Accordingly, out of an
abundance of caution, and despite the lack of need to do so, Genie
operates with all the policies, programs and internal controls one
would expect to see in a MSB. All applicable anti-money laundering
laws and regulations are complied with.
Among
other things: Genie has a comprehensive anti-money laundering policy
(i.e. with policies, procedures and internal controls) and engages
proactive measures to assure that
its
products and services are not used for illegal or nefarious purposes;
Genie has a Customer Identification Program and requires Member
information and identity verification for Registration and
Activation; and, Genie also has an OFAC Policy and Program in place.
Genie
reserves the right to change form and obtain registration and
licensing, if and as appropriate, as a means of continuing to provide
the Genie Club privileges, including the Genie Gateway, and Genie
Services.
Severability
In the
event that any term or provision of this Agreement is held by a court
of competent jurisdiction to be illegal, unenforceable or invalid in
whole or in part for any reason, the remaining provisions of this
Agreement shall remain in full force and effect.
Complete
Agreement
This
Agreement, along with any applicable policies and agreements posted
on the Genie website, sets forth the entire understanding between You
and Genie with respect to the Genie Services and by their nature will
survive the termination of this Agreement.
Taxes
It is
Your responsibility to determine what, if any, taxes apply to the
Payments You make or receive, and it is Your responsibility to
collect, report and remit the correct tax payments to the appropriate
tax authority. Genie is not responsible for determining whether taxes
apply to your transaction, or for collecting, reporting or remitting
any taxes arising from any transaction.
Each
Party shall be responsible for any taxes (including income, stamp and
turnover or value added taxes), duties, fees, charges or assessments
of any nature appropriately levied on them by any governmental
authority in connection with the Services.
Intellectual Property
All
trade names, trademarks, service marks, copyrights and other
intellectual property rights of the Parties will remain their
property exclusively and neither Party shall assert any claim thereto
during the Term or thereafter.
The
terms and phrases “Genie Club”, “Genie Number”, “Genie
Card”, “Genie CashBox”, “GenieCheck”, “GenieChecking”,
“Genie Services”, “Genie Gateway”, “Genie Merchant
Network”, “GenieMessenger”, “GenieCredits”, “GenieCheck”,
“GenieMail”, “GenieTXT” “GenieVOX”, “UPN”, “Unified
Phone Number”, “DepositServices.com”, “CashBox Debit Card”,
“GenieCredits Debit Card”, “Genie Services Membership
Agreement”, “CashCode”, “Genie-to-Genie Transfer”, “VPOS”,
“AllCom” and all logos related to all the Genie Services are
either trademarks or registered trademarks of AllCom. You may not
copy, imitate or use them without AllCom's prior written consent. All
right, title and interest in and to any of AllCom’s and Genie
Gateway’s website, any content thereon, the Genie Services, the
technology related to the Genie Services, and any and all technology
and any content created or derived from any of the foregoing is the
exclusive property of AllCom.
The
Parties shall use such marks strictly as agreed by the Parties in
writing and only during the Term of this Agreement.
The
Services provided by Genie under this Agreement are subject to
patents applied for, pending or granted, and the Genie Member
understands that any infringement is a material breach of this
Agreement and will result in damages and/or the need for equitable
relief.
You
shall not do any act or thing inconsistent with the other Genie´s
ownership of such assets and rights and shall take reasonable care to
protect them from infringement or damage, including without
limitation, notifying Genie of any improper usage of such assets of
which they become aware.
Notices
You
agree that Genie may provide you communications about Your Account
and the Genie Services electronically as described in our Electronic
Communications Delivery Policy. Keeping You informed about Your
Account and the Genie Services is very important component of Your
Genie Services, so please review the Electronic Communications
Delivery Policy in order to better understand how we communicate with
You. Genie reserves the right to close Your Account if You withdraw
Your consent to receive electronic Communications. Any electronic
communications will be deemed to be received by You within 24 hours
of the time Genie posts it on its website or emails it to You,
whichever occurs first. Any communications sent to You by postal mail
will be considered to be received by You three
(3)
Business Days after Genie sends it.
Except
as otherwise stated herein notice to Genie must be sent by postal
mail to: Genie, 4570 South Eastern Avenue, Suite 23 – 221, Las
Vegas, Nevada 89119.
Independent Contractor
This
Agreement shall not constitute or be deemed to constitute a
partnership or joint venture between the Parties. No employee,
partner or joint venturer of either Party shall be deemed to be an
employee, partner or joint venturer of the other Party for any
purpose, whatsoever. Except for the provision of the Service, neither
Party shall have the authority to make any agreement or commitment or
incur any liability on behalf of the other, and neither Party shall
be liable for any acts, omissions, agreements, promises or
representations made by the other Party, except as otherwise
specifically provided herein.
Assignment
You may
not transfer or assign any rights or obligations You have under this
Agreement without Genie's prior written consent. Genie reserves the
right to transfer or assign this Agreement or any right or obligation
under this Agreement at any time.
Binding Agreement
By
subscribing to and/or using any of the Genie Services, You are deemed
to have agreed to and be bound by the terms and conditions of this
Agreement. Your acceptance of this Agreement constitutes a legal and
binding contract between Genie and You and does not extend to any
other person or entity, unless required to provide any of the Genie
Services, as further set forth herein.
IN
WITNESS WHEREOF, by checking the box next to: “I have read and
agree to all the terms and conditions above” on the Activation
Form, and clicking on the “Continue” button, the parties hereto,
intending to be legally bound hereby, and in consideration of the
covenants
and agreements contained herein, do hereby execute this instrument,
with each party warranting their ability to enter into this Agreement
for the person or entity herein named as a party hereto. Use of Genie
Services by You, shall constitute executing of this Agreement and
acceptance by You of the forgoing.
GLOSSARY OF TERMS
"Account
Profile" or “Profile” means the location on your Genie
Gateway website where you can log in, view and manage your profile,
including your personal information, Payment Method details,
preapproved payment authorizations, sending and receiving Member-to-
Member Payments, GenieChecking, managing your CashBox, Cash Codes,
your selling and Unified Communications tools, and your Account
settings including your notification preferences.
“Account”
or “Genie Account” as used in this Agreement may mean different
things, depending on the context in which it is used. Depending on
the context in which it is used, it may mean a Genie Club Member’s
Membership, or CashBox account, whether business or personal.
“Account
Statement” means various reports accessible online, and exportable
in CSV formats, to describe the Member’s activity and the use of
their Genie Services. These reports include but are not limited to,
Member’s Call Detail Report (CDR), Billing Report, for services
purchased, CashBox Report, describing Member’s debits and credits
when sending or receiving Member-to-Member payments, GenieCheck
Registry, providing Members with a list and the status, of all the
GenieChecks written by the Member.
"ACH"
means the Automated Clearing House (ACH) Network; the backbone for
the electronic movement of money and payment-related data. It
provides a safe, secure, electronic network for direct consumer,
business, and government payments, and annually facilitates billions
of Direct Deposit via ACH and Direct Payment via ACH transactions.
The Network, which is used by all types of financial institutions, is
governed by the fair and equitable NACHA Operating Rules, which guide
risk management and create payment certainty for all participants.
The ACH Network is a batch processing system in which financial
institutions accumulate ACH transactions throughout the day for later
batch processing. Instead of using paper to carry necessary
transaction information, such as with checks, ACH Network
transactions are transmitted electronically, allowing for faster
processing times and cost savings. The ACH Network processes two
types of transactions: Direct Deposits via ACH and Direct Payments
via ACH.
"Add
Funds" means your ability to add money into your CashBox
Account.
"Agreement"
means this Agreement, including all subsequent amendments.
"AllCom"
means AllCom, a Nevada Corporation. It is often referred to as
“Genie” in this Agreement, and is the entity that provides the
Genie Services described in this Agreement.
"Approved
Shipper" means a shipping provider offering services that meet
Genie's standards for Viewable Online Proof of Delivery, and Viewable
Online Signature Confirmation. Approved Shippers include USPS (United
States Postal Service), UPS (United Parcel Service), and FedEx
(Federal Express).
"Approved
Shipper’s website" means
"Authorize"
or "Authorization" means the sanctioning of conduct on
one’s behalf, consistent with a directive; the act of authorizing,
as when Genie is authorized to act as a Member’s agent to collect
and settle payments on their behalf.
"Backup
Payment Method" (also sometimes called, "Preferred Payment
Method") means the Payment Method a Genie Club Member selects to
fund a Payment instead of using a Default Payment Method.
"Balance"
means any money or funds that a Genie Club member has in his/her/its
Account.
"Bill
Pay" (See “Genie Bill Pay”) means loading your CashBox or
sending a payment from Your business or personal checking account
using a Genie financial management service.
“Broadcast
Messaging” means sending a message to unlimited number of Genie
Members.
"Business
Account" means an Account used primarily for business purposes
and not for personal, family, or household purposes, generally used
by merchants, business owners and professionals. A Genie Gateway is
required to maintain a Business Account.
"Business
Days" means Monday through Friday, excluding Holidays.
"Business
Payments" (See “Purchase Payments”) means Member-to-Member
Payments made for business reasons. Examples of a Business Payment
are: (1) Payments to purchase goods or services; (2) Payments made as
donations; (3) Payments sent to, or received by, businesses or other
commercial or non-profit entities.
“Buyer”
means a Member purchasing goods or services and/or making a payment
to a Seller (a selling Member).
"CashCode"
means a single purpose authorization number issued for the purpose of
confirming a transfer of funds from a Genie Member’s CashBox
Account.
"CashBox"
means Your Genie account in which Your funds are managed, tracked and
maintained, at Your direction and with Your authorization.
"Chargeback"
means a request that a buyer files directly with his or her debit or
credit card company or debit or credit card issuing bank to
invalidate a payment.
"Check
Processor" means a third party bank, non-bank or bank-affiliated
entity which processes Checks and GenieChecks.
"Check
Writer" means the software program which enables you to create a
GenieCheck, online, utilizing the funds available in Your CashBox
Account.
"Claim"
means a challenge to a Payment that a Genie Member files directly
with Genie pursuant to this Agreement.
"Communications"
means any Account, CashBox Account, or transaction information that
Genie provides to you, including: any agreements and policies you
agree to, including updates to these agreements or policies; annual
disclosures, including prospectuses and reports; transaction receipts
or confirmations; Account statements and history; and federal and
state tax statements we are required to make available to You.
"Confirmed
Address" means the address the Genie Member has provided and
that has been reviewed through the Genie Services and found highly
likely to be that of the Genie Member to which it is associated.
"Customer
Service" is Genie's customer support which can be accessed
online through the Genie Help Center.
"Days"
means business days.
"Default
Payment Methods" means the order in which Genie uses your
Payment Methods to fund a transaction if you do not select a
Preferred Payment Method.
"Dispute"
means a dispute filed by a Genie Member directly with Genie in the
Online Resolution Center pursuant to this Agreement.
“Electronic
Communications Delivery Policy” means commercially accepted
protocols to send emails, text messages, telephone and audio
messages, and documents online.
"Fees"
means those amounts stated in this Agreement.
"Funds"
and "money" are used interchangeably in this Agreement. See
“Balance”.
"Genie",
“We” or “Our” means the entity that provides the Genie
Services described in this Agreement. “Genie” is a trade mark and
fictitious business name of AllCom.
“Genie
Account” see “Account”.
“Genie
Activation Form” means a unified application containing the
Member’s information as required by Genie to activate / implement
the Member’s account and the Genie Services subscribed to by the
Member.
"Genie
Bill Pay" means a Payment funded using a Genie Member's (i.e.
Sender’s) bank account that is pending but not received by another
Genie Member's (i.e. as a Genie Merchant; the Recipient) until it is
received and cleared. When You send money using Bill Pay it will
usually be held pending for 3-4 Business Days as Bill Pay payments
are sent as a paper check using traditional mail.
"GenieCheck"
means a draft payment instrument created by a Genie Member through
use of the Genie Services and delivered as a PDF document
electronically to a recipient or seller.
"GenieCredits"
means U.S. Dollars; units of value, in U.S. Dollar denomination,
maintained by Genie Services for Genie Members in their CashBox.
"Genie
Gateway" means the collective use of several proprietary
inventions, a centralized cloud and Softswitch which together
integrate three powerful technologies: Telecommunications, Internet
and Electronic Financial Services into one seamless global service.
An interactive communications hub featuring a suite of solutions
which fully integrate the above three technologies into a single
unified solution.
“Genie
Gateway website" means the internet presence (a branded landing
page) provided to Members which they can use to transact business and
/ or communicate with other Members.
“Genie
Help Center" means online and telephone service provided to help
Members with customer service, payment support, and technical
support.
"GenieCheck
Mobil Deposits"
Deposit
checks right away using the camera on your mobile device with your
Mobile Banking App. Click on the Picture button and you will receive
a picture ready image via email.
Click on
the Email button and we will e-mail either you or your designated
recipient this GenieCheck, in a PDF format, then just print and cash
or deposit using an ATM or bank teller.
Click on
the Mail button and we will print and mail this GenieCheck on your
behalf, to your recipient at the address you provided. A special
handling fee of $1.50 applies.
"Genie
Mobile Payments" means a Genie Service that allows you to send
and receive payments through your mobile device.
"Genie
Services" means all Genie products and services and any other
features, technologies and/or functionalities offered by Genie on the
Genie Gateway website or through any other means.
"Genie
Member", “Genie Club Member” or “You”, “Your” or
“Yourself” means any person or entity using the Genie Services as
a Member of the Genie Club, under the terms and conditions of this
Agreement.
"Genie
Merchant Network" means the Genie network of online and / or
brick and mortar Merchants in the business of selling goods and
services.
"GenieCard"
means a Genie branded debit card, in one or several forms, that is
accepted anywhere that Visa or MasterCard are accepted, and/or in a
closed loop environment by Genie Club Members. This card, or some
form of it, may or may not be available to some Genie Club Members,
depending on certain restrictions, eligibility and availability.
"Genie
Virtual Assistant”, “Genie Assistant” or “Virtual
Assistant” means the virtual personality / interface, audio and
online, between Members, their customers, and the Genie Services.
“Holiday”
or "Holidays" means New Year's Day (January 1), Birthday of
Martin Luther King, Jr. (the third Monday in January), Washington's
Birthday (the third Monday in February), Memorial Day (the last
Monday in May), Independence Day (July 4), Labor Day (the first
Monday in September), Columbus Day (the second Monday in October),
Veterans Day (November 11), Thanksgiving Day (the fourth Thursday in
November) and Christmas Day (December 25).If a Holiday falls on a
Saturday, Genie shall observe the Holiday on the prior Friday. If the
Holiday falls on a Sunday, Genie shall observe the Holiday on the
following Monday.
"Information"
means any confidential and/or personally identifiable information or
other information related to an Account or Genie Member, including
but not limited to the following: name, email address, date of birth,
tax identification number, billing/shipping address, phone number and
financial information.
"Instant
Transfer" means a Payment sent using a Genie Member’s (i.e.
sender's) CashBox, where Genie Credits are credited to another Genie
Member’s CashBox (i.e. recipient or Genie Merchant) in real-time.
"In-Store
Checkout" means the use of Genie Services (e.g. a Genie Card or
a confirmed Unified Phone Number (UPN) to complete a transaction that
occurs in a Seller’s physical place of business, rather than
online.
“Item
Not Received” means a challenge to a payment from a Genie Member
claiming that the item or service purchased was not received.
"Mass
Payments" or “Broadcast Payments” means the ability to send
multiple payments at the same time.
“Member”
(See “Genie Member”)
“Membership”
(See “Account”) means a Genie Club Membership.
"Merchant
Processing Delay" means a delay between the time you authorize a
payment and when the Merchant receives your payment.
“Merchant"
and “Seller” are used interchangeably and mean a Genie Member who
is a payee, selling goods and/or services and using the Genie
Services to receive payment.
"Money"
"funds" and GenieCredits are used interchangeably in this
Agreement. (See “Balance”.)
“Money
Services Business” or “MSB” is defined by the United States
Department of Treasury (FinCEN) as a business with capacities as (1)
an issuer, seller or redeemer of money orders: (2) an issuer, seller
or redeemer of traveler’s checks; (3) a money transmitter; (4) a
check casher; (5) a dealer in foreign exchange (i.e. currency
exchange or currency dealing); and/or (6) a provider or seller of
prepaid access. A business that meets one or more of the definitions
of a type of MSB (as currently defined) is an MSB and must comply
with BSA requirements applicable to it as an MSB, as a financial
institution and as a specific type of MSB.
“Online
Resolution Center” means online access to customer service to
resolve disputes between Members.
“PayBack”
means a program designed to enable Members sending a payment, to add
the terms of repayment, when a Member sends money to another Member
as a loan.
“Paymaster”
as used in this Agreement refers to Genie, when directed by a Genie
Member to pay salaries, commissions or wages.
"Payment"
or “Payments” (See “Personal Payment” and “Business
Payment”) means a payment sent from one Genie Member to another
Genie Member.
“Payment
Method” means the use of Your Genie Number, phone number, Genie
Credits, GenieCheck and/or - a GenieCard to - make a payment, as set
forth in Your Profile.
"Personal
Account" means an Account used for non-business purposes and
used primarily for personal, family, or household purposes. – For
example, a Genie CashBox Lite, a GenieChecking account, or a Genie
CashBox Premium, one of the above are required to maintain a Personal
Accounts.
"Personal
Payment" means a Payment made for a personal reason from one
Genie Member to another Genie Member. An example of a Personal
Payment is paying a friend back for your share of a lunch bill or a
parent adding money to their child’s CashBox.
"Policy"
or "Policies" means any Policy or other agreement between
You and Genie, entered into on the Genie website, or in connection
with Your use of the Genie gateway of any of the Genie Services.
"Pooled
Account" means Genie Members' combined funds placed with one or
more banks. A Pooled Account is held in Genie's name for the benefit
of its collective Genie Membership.
"Preapproved
Payment" means a preauthorization in which a Member can submit a
request for payment to debit the – Member’s Account directly on a
one-time, regular, or otherwise agreed upon basis in accordance with
the recipient’s agreement with the Member. Preapproved Payments are
sometimes called "subscriptions", "automatic
payments", "automatic billing" or "recurring
payments."
"Preferred
Payment Method" (also called "Backup Payment Method")
means a Payment Method that You select to fund a Payment instead of
using the Default Payment Method.
"Prepaid
GenieCredits" means prepaid monthly fees, calling time, any
other prepaid services, and any other balance paid in advance by a
Genie Member for future services.
"Records
and Record Keeping" Genie provides You with access to view all
Your transactions and financial records, online, anytime 24 X 7 X
365, from any web enabled device. Genie recommends that You print a
copy for Your files and save a soft copy on our computer for long
term record keeping. For Your convenience Genie provides a free
backup service for the most recent twenty-four (24) months. Genie
will assess a fee for all records aged beyond twenty-four (24) months
which a Genie Member desires to access. Genie retains all records of
all transactions for at least five (5) years, after which they are
automatically deleted from the Genie database.
"Purchase
Payment" (See “Business Payment”) means a Payment received
for any of the following: (1) A payment for the sale of goods or
services; (2) A payment You received for a donation; (3) A payment
that is sent to, or received by, a business or other commercial or
non-profit entity.
"Reserve"
means a percentage of the funds you receive for the sale of your
goods or services, - but which are held in a separate Reserve
Account, in order to protect against, and cover the risk of
Reversals, Chargebacks, Claims or any other liability related to Your
Account and/or use of the Genie Services.
"Seller",
"Merchant" and “Member” are used interchangeably and
mean a Genie Member who is providing / selling goods and/or services
and using the Genie Services to receive payment.
"Send
Money" means your ability to send money though the Genie
Services including payments for the purchase of goods or services or
as a Personal Payment.
“Student
Account” means a Personal Account held by a student restricted from
making payments for goods or services that may be illegal for minors
to purchase under any applicable laws or regulations. This includes,
but is not limited to, alcohol, tobacco or adult- oriented materials.
"Substantial
Change" means a change to the terms of this Agreement that
reduces your rights or increases your responsibilities.
“Transaction
Details Page" means the page on the Genie website titled
"Transaction Details" that displays information about the
transaction.
"Viewable
Online Proof of Delivery" means documentation that can be viewed
online at the Approved Shipper's website and includes the address to
which the package was delivered.
"Viewable
Online Signature Confirmation" means documentation that can be
viewed online at the Approved Shipper's website and includes the
signature of the person who received the package.